5
Published Documents
10
Active Teammates
1
Live Tools
5
Lines of Business
Portal Sections
Core Processes
Level 1 process maps for all lines of business. Leadership-facing overviews with RACI and flow diagrams.
Blueprints
Level 2 end-to-end process blueprints for managers and team leads across all LOBs.
Guides & SOPs
Level 3 step-by-step guides for analysts and team members. Role-specific and searchable.
Roles & Responsibilities
Role expectation documents for every position. Access controlled by role.
Reference Library
Level 4 reference documents, templates, directories, and forms.
ABS Monitor
Live state bar link monitor — 53 states and territories tracked in real time.
Training & Onboarding
New hire resources, onboarding checklists, and role-specific training paths.
FAQs
Common questions answered. Searchable by topic, LOB, and role.
Team Directory
All active teammates with title, department, reporting structure, and linked role documents.
Recent Activity
Operations Manager – Role Expectations — Grace Bautista · All LOBs
March 9, 2026 · FM Byers
Attorney Bar Search – Submissions Team — Core Process · BGE / Submissions
March 5, 2026 · Ulkar Nuriyeva
Attorney Bar Search – 150-Day Rotation — Core Process · Intake Team
March 5, 2026 · Intake Team Manager
State Bar Directory – All 50 States, DC & Territories — Level 4 Reference · ABS Process
March 5, 2026 · Submissions & Intake Team Managers
Submissions Team Lead – Role Expectations — Jayson · Submissions
March 4, 2026 · FM Byers
Management Team
GB
Grace Bautista
Operations Manager
All LOBs
UN
Ulkar Nuriyeva
Submissions Manager
Submissions
KP
Keimone Price
Contracts Manager
Contracts / Prefunding
KM
Kimberly
BGE / Docs Manager
BGE / Docs
MI
Mishelle
Co-Manager
Cross-LOB
DI
Dimitri
Co-Manager
Cross-LOB
JA
Jayson
Submissions Team Lead
Submissions